4.16.2011

SS+K Launches our Foursquare Mayorshup (Mayor Mashup) on Foursquare Day


Even since before I ever arrived at SS+K, there's always been a battle for "mayor" of the office on Foursquare.  But this year, with a few more obsessive Foursquare users joining the team, what was once was a playful game has become obsessive  competition.  Now it's not enough to be mayor of SS+K, we're competing for mayor of everything- the kitchen, the cafe, the conference rooms, and various other key office spots.  It almost feels like we have to get to work earlier just to walk around the office claiming all of our territory.

About a week ago some of us were talking about how the office Foursquare competition has started to feel a lot like a game of Risk, which people clearly controlling or conquering portions of the office map.  We needed a system to keep track of who controlled what, a leader board for our office.  So that weekend I put together a rough-and-tumble version of an SS+K Foursquare Mayor Mashup, relying heavily on the use of pre-existing social plug-ins.  Here's what it looked like:


The version I hacked together helped show who was controlling which office location, but it didn't really convey the feeling of civilization-conquering competition that is taking place.  So on Thursday afternoon a few of us talked about how we could build something a little more interesting in the spirit of upcoming Foursquare Day.  And in a hurried 24 hours, with the help of our friends at Firefall Pro, we pushed out version one of the official SS+K Mayorshup (say goodbye to "mayor mashup").


We're pretty excited about our SS+K Mayorshup.  For one, it helps convey just how much we love Foursquare.  But also, this is just the beginning.  We have a lot of cool ideas for what can be done on top of the Foursquare platform.  And while you can expect a much more polished and interactive version of our Mayorshup to come soon, we hope to be launching some even more exciting things beyond our own office game of global domination as well.  In the mean time, enjoy our Mayorshup and have a great Foursquare Day!

3.14.2011

2 New Tools for the Social Media and Cloud Lifers: Memolane and Greplin


When I left college in 2004 I took with me 3 hard drives that had over a terabyte of movies, music, documents and more.  All of the content I had created or saved was a file on one of those hard drives amongst thousands of disorganized folders.  It took Google Desktop to ultimately deliver a search product strong enough to help me find anything I wanted amidst the horde of files.

Fast forward to today, where those hard drives with thousands of files sit dusty on my shelf.  It's not because I've replaced them with files on my latest computer, it's because, for the most part, I no longer have use for files on a computer at all.  Now thanks to my obsession with social media, and my aggressive transition to everything "cloud", all of my documents are scattered across thousands of websites.  Microsoft Office and Outlook have been replaced by Google Docs and Gmail.  My photos and videos sit on Flickr and YouTube.  In fact, tens of thousands of pieces of content are scattered across way too many social sites and web applications- so much so that it's getting impossible to remember exactly where I put any single thing, let alone find it again.

Enter Memolane and Greplin, two products to save the social media and cloud computing obsessed.  Memolane and Greplin share the noble purposes of helping you rediscover the content you have spread around the web, though each focus on a different subset of content and solve it in different ways:
  • Memolane links up to all of your social networks (11 so far, and any RSS feed) and visualizes your activity in a really cool interactive timeline.  It allows you to view all of your photos, status messages, location check-ins and more organized day-by-day.  With Memolane you can do a basic search of your activity, but more impressively you can travel to any point in your social media history view a beautiful timeline and view what your experience was as told by your foursquare + Flickr + YouTube + Twitter + Facebook activity (and more) at that moment.  Memolane uses all sorts of meta data to put the timeline together, and even successfully managed to import and accurately assign photo's I'd taken in 2002 and uploaded to Flickr years later.
  • Greplin connects to the top few social networks, but focuses more on cloud computing sites like Gmail, Google Docs and Dropbox.  You can't browse your documents visually, but you can instantly search across all of your sites to find anything you need.  Greplin returns search results really fast and organizes them by message, event, people and file to help you find what you're looking for more easily.  Greplin is a freemium service, meaning some of the accounts it links to come free, but others (like Google Business Apps and Evernote) are paid additions.  Greplin isn't as sexy as Memolane, but it's incredibly powerful and useful as working in the cloud becomes more common.
While Memolane and Greplin tackle similar problems, they each focus on a different set of content and help you rediscover it in different ways.  Since I am putting more and more content online each day, I expect to use both of these services often.  Have you tried them yet? If so, what do you think?  What features do you think they need to be more helpful, or what are other services that are helping you organize your cloud life?


3.09.2011

Three reasons why I'm so excited for Foursquare v.3 #4sq3



Last night Foursquare launched the latest version of their iPhone app, Foursquare v3.  This marks the third year in a row they're launching at SXSWi, the perfect stage for the Foursquare team to show off what they've been up to and why it's going to change everything.  This year's refresh is an awesome overhaul, and really proves how hard the Foursquare team is working to make the platform into something immersive and valuable.  Here are the top reasons why I'm so excited about the latest version of Foursquare application:

  • Powerful new personalized recommendations
    Foursquare launched a new tab in the mobile app "Explore" that houses all kinds of recommendations for you.  You can view trending places, pick a category or search for a topic in particular.  What makes this more intriguing than just about any other recommendation engine I've seen though is that every recommendation comes with "reasons why" Foursquare is suggesting this place.  It could be because your close friends keep going there, because there are a lot of new tips there, because you go to a whole bunch of places like it, or more.  I immediately trust recommendations that are transparent, even when the reason given is "this place is totally different than you're usual" (which you might just see).
  • More compelling loyalty and rewards opportunities
    Two big challenges with earlier versions of Foursquare were that deals were hard to find, and they usually only applied to the mayor.  Both of these have been fixed, and then some.  Now when you pull up nearby places you see an alert at the bottom of how many specials are close, and have the option to browse only those specials.  There are also 6 new types of specials that businesses can offer, such as deals for friends that check-in together, regular customers, 'swarm deals' and more.  This makes Foursquare even more capable as the backbone of business loyalty programs, and makes deals a lot more value to customers.
  • More interesting data and gaming metrics
    Foursquare says the gaming mechanism is entirely rebuilt, with dozens of ways to earn points in ways that will encourage you to try and do more, such as points for returning to places you used to frequent, trying a new type of food or catching up with an old friend.  You also see updates to your game ranking ranking every time you take an action, and the game is now always based on the "latest 7 days."  I'm also really excited to see personal data being brought into the application.  On your profile tab is now a section that shows your most explored categories, which you and your friends can visit to see what you are most likely an expert on.
These new features in Foursquare, along with their earlier additions of photos and commenting on check-ins, complete Foursquare's transition from novelty game to powerful platform.  A lot of people have dropped off from using Foursquare after they tried it because they didn't see the value; this is Foursquare saying they heard you.  Give it another try, spend some time exploring the features, see more of what makes mobile / geo social networking so interesting, and let me know what you think.


3.07.2011

The Return of Appointment Television


For many years, as DVR and online streaming have taken over a big portion of television consumption, we have increasingly said goodbye to the notion of "appointment television" (watching TV shows when they originally air on broadcast). There are a few exceptions of course, mainly sports and news, but for the most part at this point the tech savvy consider television something we can consume when and where we want.

Recently, however, I am noticing myself more interested in catching the initial broadcast (the appointment) of my favorite shows. And it's not because I can't get the video elsewhere, it's because increasingly the first view is a richer, more entertaining experience. Broadcast companies and brand partners are learning how to add unique value for those who participate in the original airing of a new show/episode airing. This is great for us because we are getting options for "premium experiences" if we choose, and great for them because they get more eyeballs on their most valuable asset: the live (mostly non-skippable) broadcast. So how is this transition back to appointment television happening? Here are a few ways:

1. Rewards
Broadcast companies are partnering with the rising crop of "entertainment check-in" companies like GetGlue and Miso to provide tangible ad intangible rewards for people who watch a show while it's airing and "check-in." The rewards so far have been anything from virtual badges to discounts on show memorabilia.  Showtime, for example, not only rewards viewers with badges for popular shows like Californication, but also gives fans a chance to win free DVD's if they check-in at least 10 times during a live airing.  Even Foursquare, which typically focuses on real-world locations, is getting in on the action.  During the Super Bowl Foursquare and the NFL partnered to offer team memorabilia discounts to people who checked-in with their favorite team during the Super Bowl.

Even more interesting might be IntoNow, a newer entrant into the social TV app marketplace.  IntoNow is actually able to check-in for viewers automatically based on the video it hears being played in the background.  Their ability to recognize audio footprints isn't just a cool trick, it also helps verify that a user is really watching shows, rather than just checking in for the reward.  IntoNow jumped quickly into the partnership game, linking up with MTV for the a promotion around the premiere of Jersey Shore.

2. Access
Another way shows are enhancing the viewing experience is launching additional content available through computer or iPad that is available during the show.  One breakthrough example of this is from a surprising source: Grey's Anatomy.  The Grey's Anatomy iPad app releases interactive content in real-time while the show is airing.  The application uses Nielsen audio foot-printing to sync content with the show as it's airing. This type of second-screen experience is also starting to show up in theaters.  Best Buy developed an iPhone app for movie Despicable Me that delivered special content to users on their iPhone during the movie, again triggered by audio cues.

The 2011 Oscars also pushed the boundaries of access to additional content through their iPad app Oscars Back Stage Pass.  The Oscars app actually provided a before, during and after experience via second screen.  Before the show the app delivered special interviews and behind-the-scenes clips.  Once the Oscars started airing on TV the app enabled viewers to watch additional camera angles of the Red Carpet and from inside the awards theater.  In addition to the iPad app, Oscars host James Franco actually live-tweeted from on stage.  This gave viewers an unusual first-hand perspective right from on-stage.  Content like Twitter streams can be viewed later on, but it's most compelling during the original viewing as it happens in real-time.

3. Community
The third, and perhaps most important, way live television is becoming more compelling is the rich social media driven community that builds around the broadcast.  Increasingly television watchers are sitting in front of the TV with Twitter or Facebook loaded on another device in front of them.  As the show progresses they are taking to social networks to voice their opinion and talk about the show with other fans.  This experience is usually not even tied to the broadcast company, but shows are benefiting from this new real-time water cooler.  This live community makes shows more fun to watch when they're happening, and can generate a feeling of "missing out" when you have to watch later.  In fact, Twitter co-founder Biz Stone mentioned in a recent interview that Twitter is driving "let's watch it when it's on" behavior.

In addition to fans taking to the Internet themselves, some shows are beginning to experiment with leading the community conversation by having cast members live-tweet during the airing of new episodes.  Fox show Fringe, for example, announces on their website which cast members will be tweeting during the next episode.  Always Sunny in Philadelphia, on the other hand, doesn't have cast members tweeting but does host the real-time social conversation right on their own show community page during new episodes.

Conclusion
It's a surprising turnaround in a time when disaggregation and on-demand are transforming media, but 2011 just might be the return to appointment television.  Incentivized by rewards, access and community viewers are starting to prioritize watching the original real-time broadcast for a better viewing experience.  This trend is not only benefiting shows and fans, it also means big returns for brands.  For one, live-viewing helps ensure viewership of commercial spots.  What I hope to see, however, is smart brands finding ways to join relevant conversations and provide additive content as participants in the viewership experience.  This could lead to a stronger, more valuable relationship with audiences down the line.

For additional thoughts on this topic, check out Ford's Social Media Director Scott Monty, who published a similar article about "Must See Twitter" while I was drafting this.

12.30.2010

My Favorite Internet Things From 2010

In honor of the new year, here are my favorite Internet things in 2010 and why they're so important. This isn't just list of what I use the most, this is a list of things that I think are hitting prime-time and changing the way we operate for the better. In no particular order:

Facebook's Open Social Graph: I still don't care much for Facebook but I think the open social graph is a fantastic development. Information streams and sharing on Facebook itself are too eclectic and unorganizable to be useful. Being able to add your social graph on top of third parties like CNN, ESPN and Netflix however unlocks filtered personalized information in a clear and actionable way that was previously very difficult because people didn't want to have to re-register and rebuild friends on every website. I know a lot of people fear Facebook's instant personalization but I think it's incredibly useful.

Flipboard: The Flipboard iPad application is incredibly transformative for social sharing, news publications and the iPad all at once. It is a beautiful way to interact with Twitter and Facebook and consume personalized news streams. It's a very clean + seamless + intuitive way to browse news in a way that no other publication has achieved yet. I'm not sold on it being a comprehensive reading solution (no two-way sync with Google Reader is a deal-breaker) but it's the most pleasurable way to read Twitter and Facebook by far and it single-handedly sells people on buying a tablet computer.

Foursquare: I used to think Foursquare was about serendipitous meetings with friends but now I realize that's just a very small beginning. Foursquare is all about signaling trusted parties that you are in a specific location, and triggering valuable localized + personalized + timely information. That might be the location of a nearby friend, a deal from a brand, history from a database, news from a publication or more. We are just beginning to see the possibilities of smart people creating valuable products on-top of simple location sharing. I also love what Foursquare has done with it's API's- with 3rd parties like Foodspotting and Instagram being able to pass all sorts of data to Foursquare the personal history archiving is really amazing as well.

Google Chrome: Google did for browsers what it did for email, search and maps before- rewrite and redefine capability and expectations for the entire industry. The Chrome browser is a million times faster, lighter and more powerful than any browser before it and has sent waves of progress thru it's competiors. I am positive I save hours a week working and browsing on the web thanks to Google Chrome. I can't wait to see what Google does in 2011 in turning the browser even more into a fully featured OS (Google if you're reading this please send me a CR-48).

Quora: These guys managed to build a community where important people with fairly exclusive information feel motivated to share it. Because of Quora we are all learning things that we may never have thought we'd have access to. That's a pretty valuable creation. It's rapidly joining Twitter as the source for finding and sharing information for journalists, so though it's very niche now I'm sure it will grow significantly next year.

Groupon: The deals are great, sure, but the exciting impact is the larger influence Groupon is having on helping advance advertising from being about forcing impressions to offering real value. Groupon isn't the only way this is happening, but it's a big one. The deals space is now cluttered and competitive (and potentially overhyped) so it will be interesting to see what happens in 2011 but the lasting effect of consumers expecting value-driven reasons for trying a product is here to stay.

Google Docs: I've been an advocate for Google Docs for years, but the features Google launched for it in 2010 put it over the top. Completely real-time synchronized group editing, full document compatibility (at least with file storage), and mobile access all make Google Docs an incredibly powerful work/life tool that I use almost exclusively over Microsoft Office. It's just one of the many ways my computer experience is moving entirely to the cloud.

Streaming Music: In 2010 streaming music almost entirely replaced mp3's for me. Sites like Pandora and TheSixtyOne give me access to great music without having to deal with transferring files from device to device, hard-drive to hard-drive. They also enable me to discover more new music easier than ever before. The faster music moves to the cloud the better- I can't wait how Google and Apple enter the space this year with cloud-based music offerings (I wrote more about streaming music in an earlier post).

So that's my list, what do you think? What are your favorite Internet things from 2010 and why?

12.29.2010

5 Great Sites for Listening to Music on the Web

One of the things I've found harder and harder over the last ten years, and I know I'm not alone on this, is dealing with the many thousands of pieces of content I have on an increasing number of computers and hard drives.  This has been the most difficult with music and photos, and only exacerbated by my move to Mac this year due to file and organization incompatibilities.  So as hard as I try, and as much as I work to rebuild and refine my collections on each new computer, each transition more and more gets cut.  In particular, I'm starting to realize it takes way too much effort than it's worth to maintain an up-to-date music collection.

But I do love music, and I love finding new music, so how am I replacing the thousands of MP3's I've collected?  I'm becoming obsessed with the plethora of amazing places on the web to discover and stream music.  The websites below comprise the current roster of music sources that I rely on daily.  Each of them has a different model for music discovery and recommendation, and access to different sources of music.  But they all have a mix of known and unknown, and they all provide a really enjoyable listening experience.  So without further ado:

1) The Sixty One
My current favorite, a site I visit daily at home and at work. A great source for popular indie + independent music, and a beautiful site to boot.  As songs play you get full-page photos, facts of the bands, and fan commentary displaying on the page.  The community helps songs rise, so make sure to sign-up and vote.  Don't forget to try out the different playlists available in the top-right corner.

2) We Are Hunted
Great site for listening to music that's popular on the web.  They index all sorts of sites and social networks, and let you stream the 99 most popular songs in a variety of categories.  The 'popular' category is usually pretty mainstream, but there are also tons of ways to discover new stuff.  Try different things like visiting the 'app' section to listen to music being actively shared on Twitter.

3) Pandora
Pandora probably isn't new to anyone, but I couldn't leave it off the list.  It's still the best streaming radio site ever invented.  It's the most reliable way to get  a full station of music you really like, on your computer or on the go via the killer mobile apps.  If you use Pandora on Mac check out PandoraJam, which gives you a desktop app that sync's with last.fm and has other cool features you might want.

4) Hype Machine
These guys describe themselves as "Discover music blogs worth listening to", and that's the general idea.  The front page is an aggregate of the most popular songs based on coverage from a curated list of music blogs.  The music is very indie and lately seems to include too much techno remix, but it's still a great place to find new music and best of all it has a useful search engine.

5) Tumblr
This last one might be a surprise since Tumblr is so much more than just music, but right from the beginning one of the site's primary uses has been to share songs.  Many Tumblr users post their favorite songs along with the rest of their creative output; the trick is to find the right Tumblr users to match your taste- both with music and other content.  Here are a few of mine: Fred Wilson, Bijan, Tuneage.

12.20.2010

Delicious, Foursquare, OneTrueFan and the Founders Dilemma

This week two very interrelated tech news stories broke.  The first: Yahoo may be closing Delicious; the second: Former MyBlogLog founder launched the public beta of his new product OneTrueFan.  Why are these related?  Delicious and MyBlogLog were two incredibly popular web 2.0 social products that were acquired by Yahoo! aggressively when their stock was rising.  Both were poorly assimilated, rarely updated and for the most part left to squander to the dismay of their loyal fanbases. Oh and despite it all I've used and enjoyed both of these services almost to the bitter end, so this Yahoo's failure is personal.

While the founders of MyBlogLog and Delicious did very well financially through their acquisitions I imagine they were incredibly pained seeing their vision go mainly unrealized and their dedicated users left unfulfilled.  Now years after web giants like Yahoo swallowed up hot startups we're seeing the founders try for success again with their ideas again.  OneTrueFan is in a way MyBlogLog 2.0 - the founder's attempt to create independently what  couldn't be done within Yahoo.  It's the same story as Foursquare, which was launched by Dennis Crowley years after Google acquired his first company Dodgeball and drove it into the ground.  Now Foursquare is one of the most popular mobile social networks around at the dismay of Google; will OneTrueFan achieve similar success?

I for one am happy to see founders go back and try to make a second run at their idea.  It shows passion and dedication, and proves they really cared about the product, not just the money.  It shows if you care about your product you need to think hard whether it can possibly achieve its potential when you have to play by someone else's rules.  Personally I hope like Dennis Crowley before him Delicious founder Josh Schachter tries for round two with his dream with a new version of social bookmarking; I would be much happier using his product than the one Yahoo! is embarrassingly choking to death.  I think there's a huge amount of potential to build upon Josh's original vision (and I know I'm not the only one).

In the mean time, I hope founders of great companies try to make it on their own, or at least look for better matches in their suiters.  Those of us who come to love and rely on your great work want to see what you're cable of doing with your great idea.

(But then, part of me wonders if it sometimes takes the disappointments early on for success to happen.  In other words, was Dodgeball too early for its time, was it destined to fail either way, and did the manor in which it failed drive Crowley to a new, better idea that he wouldn't have been capable of achieving otherwise?  Or maybe it takes the added flexibility and confidence of having some money under your belt, as this article suggests.)

12.13.2010

Let me introduce you to Recco


My friend Joe hit a big milestone this weekend on a longtime personal project of his: he (and his partners) launched a company and published an iPhone app into the Apple app store. I'll get to the app in a second but first some words on the milestone. A lot of people talk about good ideas every day and never do anything about them. Joe and his friends stopped talking, got to work and made something*. I'm crazy impressed with their drive and ingenuity, and even a bit jealous of his ambition too. No matter what happens from here Joe and the guys should be really proud of what they've accomplished- I know I'm proud for them.

So on to Recco. The way I see it Recco was born out of the frustration of a generation of food recommendation sites that focus on aggregating the masses- both in content quantity and participation. While some are better than others, there's still this feeling like there's too much content and too many people to discover the best stuff.  The Recco team saw a need to build an app that cuts the clutter and helps get to what you really want- giving and getting recommendations from your trusted friends of great places you should experience.

For those of you who use Foursquare or other mobile location apps the experience with Recco will be fairly intuitive.  You open the app to view recco's around you, and you add recco's + tips as you want.  Your credibility rises as people endorse your recommendation.  It's pretty basic right now but this is just version one- I'm excited to see how the Recco team builds upon their platform to bring more powerful recommendation and discovery.  Check out the Recco site to learn more and download Recco for iPhone, and start giving Recco a try.

And to the Recco team: it was exciting to be a part of your beta- congrats on launching, let me know how I can help moving forward, and I can't wait to see where you go from here!

*By the way, Seth Godin produces a lot of gems but the number one reason I read him every day is to remind myself I should keep trying to move from talk to make...